Hills Dental Studio

Privacy Policy

Crafting beautiful smiles with care and precision, achieve yours today.

Last Updated: 18/12/2024

Introduction

Welcome to Hills Dental Studios (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to safeguarding any personal information that you provide when visiting our website, hillsdentalstudios.com (“the Website”). This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws.

By using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and non-personal information:

1.1 Personal Information:

  • Name and surname

  • Contact details (e.g., email address, phone number)

  • Appointment details

  • Medical and dental history, where provided via secure forms

  • Billing and payment information

1.2 Non-Personal Information:

  • Browser type and version

  • IP address

  • Geographical location

  • Pages viewed on our Website

  • Date and time of visit

2. How We Collect Information

We collect information through:

  • Online forms (e.g., appointment booking or contact forms)

  • Cookies and similar tracking technologies

  • Analytics tools, such as Google Analytics

  • Communications via email or phone

3. Use of Collected Information

We use your information for the following purposes:

  • To schedule and confirm appointments

  • To provide dental care and related services

  • To communicate with you regarding your inquiries or services

  • For billing and administrative purposes

  • To improve the Website’s functionality and user experience

  • To comply with legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers: For secure hosting, payment processing, or other necessary business functions.

  • With regulatory authorities: To comply with legal obligations.

  • With your consent: If you explicitly agree to information sharing for specific purposes.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your device. We use cookies to enhance your browsing experience by:

  • Remembering your preferences

  • Analyzing website usage to improve functionality

6. Data Protection and Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. These measures include:

  • Secure servers and encrypted connections

  • Access controls to sensitive data

  • Regular security audits

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, we securely delete or anonymize your data.

8. Your Rights

Under POPIA, you have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to your personal information.

  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.

  • Objection: Object to the processing of your personal information for specific purposes.

To exercise these rights, please contact us using the details below.

9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review the Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@hillsdentalstudios.com
Phone: +27 10 746 9569 or +27 67 675 3149
Address: 98 Algernon Road, Norwood, Johannesburg 2192, South Africa